Free shipping on all orders above 150€ (including VAT) in Europe. Orders below the minimum incur a shipping cost of 20€ for a 5-7 days* delivery inside EU and of 35€ for delivery in the rest of the world** using Greek Post.
Free shipping on all orders. Delivery time is 2-3 working days* using IDP COURIER. We also provide the ability to pay on delivery.
Upon delivery, carefully check the condition of the goods and ensure that their packaging is intact, in order to identify any visible damage that may have occurred during shipping.
*During sales period and bazaars delivery times might be higher due to high volume.
**Delivery time varies according to the destination.
If you wish to exchange or return the product you purchase, do the following:
- Contact us by completing the relevant contact form
- You may return the product within 10 working days from the date received. If you want to exchange it with something else the company will be charged the shipping cost. But if you want to return the product and require a refund you are charged with the return shipping costs – you can choose any way you prefer for the shipping. If the reason for returning a product is due to a company’s error (different or damaged product), then the company shall bear the relevant return cost.
- In case the shipping cost is charged to the company, please contact us to send a courier to pick up your package.
- You must return the product in the same condition as it was delivered to you, without having removed the labeling.You must also return the retail receipt.
- If you require a refund, in case of purchase by credit card or PayPal the complete amount will be credited back on your card. In case of cash on delivery please provide us with the details of your bank account to deposit the amount. The return of your payment shall be carried out within 10 working days from the receipt of the returned product.
- The company cannot provide replacement service for the purchases made from abroad. In case consumers wish to change any product, they need to return such product to the company and make a new order. If the reason for returning a product is due to a company’s error (different or damaged product), then the company shall bear the relevant return cost. (Options for return: a) crediting of account b) refund of money).
CUTCUUTUR e-shop provides you with the following alternative ways of payment:
- By Paypal
- By debiting your credit card via vivawallet.com or paypal for more secure (VISA – MASTERCARD – AMERICAN EXPRESS – DISCOVER)
- By cash on delivery, upon receipt of the products. (Free in whole Greece, with a small surcharge in the rest of the world)
- By direct bank transfer. Please note that your order will not be shipped until the funds have cleared in our account
Prices indicated in the relevant catalogues under each product are VAT-inclusive (24%), whereas CUTCUUTUR reserves its right to adjust the prices without prior notification to the consumers.
Customers outside of the EU may be subject to extra charges that may occur from currency exchange, customs clearances, import duties, product limitations and other local requirements for which our company bears no liability.