SHIPPING

WORLDWIDE

Free shipping on all orders above 100€ (including VAT). Orders below the minimum incur a shipping cost of 10€ for a 5-7 days* delivery inside EU and of 15€ for delivery in the rest of the world using Greek Post.

GREECE

Free shipping on all orders. Delivery time is 2-3 working days* using IDP COURIER. We also provide the ability to pay on delivery.

Upon delivery, carefully check the condition of the goods and ensure that their packaging is intact, in order to identify any visible damage that may have occurred during shipping.

*During sales period and bazaars delivery times might be higher due to high volume.

RETURN POLICY

If you wish to exchange or return the product you purchase, do the following:

  • Contact us by completing the relevant contact form
  • You may return the product within 10 working days from the date received.In such case, you are only charged with the return shipping costs. (If the reason for returning a product is due to a company’s error, then the company shall bear the relevant return cost.).
  • You must return the product in the same condition as it was delivered to you, without having removed the labeling.You must also return the retail receipt.
  • If you require a refund, in case of purchase by credit card or PayPal the complete amount will be credited back on your card. In case of cash on delivery please provide us with the details of your bank account to deposit the amount. The return of your payment shall be carried out within 10 working days from the receipt of the returned product.
PAYMENT

CUTCUUTUR e-shop provides you with the following alternative ways of payment:

  • By Paypal
  • By debiting your credit card via vivawallet.com or paypal for more secure (VISA – MASTERCARD – AMERICAN EXPRESS – DISCOVER)
  • By cash on delivery, upon receipt of the products. (Free in whole Greece, with a small surcharge in the rest of the world)

Prices indicated in the relevant catalogues under each product are VAT-inclusive (23%), whereas CUTCUUTUR reserves its right to adjust the prices without prior notification to the consumers.

Customers outside of the EU may be subject to extra charges that may occur from currency exchange, customs clearances, import duties, product limitations and other local requirements for which our company bears no liability.