Return Policy

If you wish to exchange or return the product you purchase, do the following:

  • Contact us by completing the relevant contact form
  • You may return the product within 10 working days from the date received.In such case, you are only charged with the return shipping costs. (If the reason for returning a product is due to a company’s error, then the company shall bear the relevant return cost.).
  • You must return the product in the same condition as it was delivered to you, without having removed the labeling.You must also return the retail receipt.
  • If you require a refund, in case of purchase by credit card or PayPal the complete amount will be credited back on your card. In case of cash on delivery please provide us with the details of your bank account to deposit the amount. The return of your payment shall be carried out within 10 working days from the receipt of the returned product.
  • Please send them to the following address:
    Smouklis Fotis
    Krystalli 1, Kalamaria
    Zipcode 55134
    Thessaloniki, Greece